XianYe Factory

Privacy Policy

Privacy Policy

Effective date: [TO BE PROVIDED BY USER: effective date, e.g., October 1, 2026]

This Privacy Policy describes how [TO BE PROVIDED BY USER: company legal name] (“we”, “us”, or “XianYe Factory”), operator of https://xianyefactory.com, collects, uses, stores, and protects your personal information when you browse our website or send us a business inquiry. By using this website, you agree to the practices described in this policy.

1. Information We Collect

We collect only the information needed to respond to your inquiry and to run our website:

  • Information you give us: your name, email address, company name, country, phone or WhatsApp number, and project details (such as product type, site dimensions, quantity, and destination port) submitted through our contact form, our quotation request form, email, or our chat widget.
  • Information collected automatically: your IP address, browser type, device type, pages visited, and referring website, collected through cookies and analytics tools when you browse.

2. How We Use Your Information

  • To reply to your quotation and project inquiries and to prepare proposals.
  • To communicate with you by email, WhatsApp, or phone regarding your project.
  • To arrange shipping and export documentation once an order is confirmed, together with the logistics partners involved in your shipment.
  • To understand how visitors use our website and to improve our pages and products.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies

We use cookies to keep our website working properly and to understand site traffic. You can disable cookies at any time in your browser settings; some parts of the site may then work less smoothly. [TO BE PROVIDED BY USER: cookie consent tool status, e.g., whether a cookie consent banner is enabled on the Hostinger site]

4. Third-Party Services

Our website may embed or connect to third-party services, including [TO BE PROVIDED BY USER: third-party services list, e.g., Google Analytics, WhatsApp Business chat button, embedded video platforms, live chat tools]. These providers receive only the data needed to operate their service and handle it under their own privacy policies. We encourage you to review them.

5. Data Storage and Security

Your data is stored on the systems of [TO BE PROVIDED BY USER: hosting provider, e.g., Hostinger] and our approved service providers. We apply reasonable measures — such as access control and encrypted (HTTPS) connections — to protect your data. No method of transmission over the internet is completely secure.

6. Data Retention

We keep inquiry data for [TO BE PROVIDED BY USER: retention period, e.g., 3 years from last contact] or as long as required by applicable accounting and tax laws [TO BE PROVIDED BY USER: retention periods confirmed by your legal counsel]. After that period, your data is deleted or anonymized.

7. Your Rights

Depending on your country or region, applicable data protection laws (for example, the GDPR for visitors in the European Economic Area) may grant you the right to access, correct, delete, restrict, or object to the processing of your personal data, and the right to data portability. You may also withdraw your consent at any time. To exercise these rights, contact us below and we will respond within [TO BE PROVIDED BY USER: response period, e.g., 30 days]. If you believe we have handled your data improperly, you may also contact your local data protection authority. The exact rights applicable to each of your export markets [TO BE PROVIDED BY USER: confirm with your legal counsel].

8. International Data Transfers

Our business is based in China and we serve customers worldwide. Your information may be transferred to, stored in, and processed in China and in the countries where our service providers operate. We take reasonable steps to protect your data as described in this policy [TO BE PROVIDED BY USER: cross-border transfer mechanism, e.g., standard contractual clauses, confirmed by your legal counsel].

9. Children’s Privacy

This is a B2B website for commercial buyers and is not directed to children under the age of 16. We do not knowingly collect personal data from children.

10. Changes to This Privacy Policy

We may update this policy from time to time. The revised version will be posted on this page with a new effective date at the top. [TO BE PROVIDED BY USER: whether material changes will also be notified by email to recent inquirers]

11. Contact Us

Questions about this policy or about your personal data:

  • [TO BE PROVIDED BY USER: company legal name]
  • [TO BE PROVIDED BY USER: registered business address]
  • Email: [TO BE PROVIDED BY USER: privacy contact email, e.g., privacy@xianyefactory.com]
  • Phone / WhatsApp: [TO BE PROVIDED BY USER: contact phone number]
  • Website: https://xianyefactory.com